Competition fine with 3.27 million Natural Gas
. The Commission believes that the company change obstructs the company by failing to consider a campaign of captacin Validate customer Iberdrola Telefnica
Also accused of anticompetitive behavior by questioning the reliability of its competitors travs of dispatch of letters to customers
Competition The National Commission (CNC) Natural Gas has penalized by a fine of 3.27 million euros for blocking competition in the marketing of natural gas to end consumers, according, cheapest runescape gold, to the agency reported.
Meanwhile, sources Fenosa Gas has expressed "total disagreement" with the resoluciny presentarn have announced that an appeal before the administrative law jurisdiccin. On December 2, 2009, the Directorate of the CNC RESEARCH opened disciplinary proceedings against the gas company for possible anticompetitive PRACTICE consisting hinder market access for natural gas supply by refusing, eve isk for sale, to process change requests made travs supplier of sound recordings.
This case arose from a complaint filed by Iberdrola, which is also denounced the implemen by Gas Natural of a massive campaign of customers COMMUNICATION contain information "engaosa and denigrating "to other competitors in the market, according to the CNC said in a statement.
In the RESOLUTION of 27 July, the council body, Rift Platinum, chaired by Luis Berenguer said contrary to competition law behaviors developed by some of the subsidiaries of Natural Gas between the years 2007 and 2009. Specifically, the first of these attitudes was conducted by Natural Gas distribution, Iberdrola denying requests submitted for the consumers who were customers of natural gas, and thus supplied by the distribution group, to become clients the Elctrica.
Captacin by phone
Specifically, Iberdrola Bean started to develop a campaign of captacin of customers Telefnica travs channel, so that the conditions of the Recruitment & customer approval to the change were recorded and provided support to the electronics distributor. For two years, Gas Natural was denying tramitacin distribution of these requests with the excuse that the sound was not grabacin half Validate application.
However, the gas that was not against the contratacin Telefnica, pruning saw this not apply, since there is no rule about that all companies could share and providing security to client since his move from test compared using as a grabacin Telefnica nica was not reflected in the law.
Segna CNC, this attitude was maintained even despus the regulator, the Ministry of Industry, SPECIFIC orders dictate where it was reported that any means that would allow verification of the application was v valid. In addition, the Commission signal that this conduct "hampers the development of a commercial channel captacin high potential, thereby reducing opportunities for consumers when selecting a supplier of natural gas."
Dispatch of letters to customers
The second anti-competitive conduct occurred in the year 2009 when, at a time of continued loss of customers of the group Gas Natural, Natural Gas Commercial subsidiary launched a campaign of which consisted COMMUNICATION to send letters to most of its customers domsticos, some five million, to deter possible changes supplier, employing ponan expressions and statements into question the reliability of its competitors, says Competition.
In this case, the gas thought to act with the will to protect its customers as it will alert you to potential frauds that sometimes occur by some companies or their commercial networks to capture customer.